For Parents

/For Parents
For Parents 2018-11-22T07:49:07-04:00

Please visit the How to Get Started tab to find out how to start Crossroads services.

For Parents

When you are supporting a child with mental health issues it can often be very stressful and challenging for the family. As parents, we want the best for our kids, and when they struggle it can cause us to feel stressed too. Dealing with mental health issues can leave you feeling very isolated. Getting support for yourself is very important. So is learning about resources in the community – this can be very helpful. Both support and learning can be very empowering. We have identified resources below that you may find helpful:

 What Parents can do while waiting for Mental Health Services

Parents’ Lifelines Helpline

This helpline service is operated by PLEO (Parents’ Lifelines of Eastern Ontario ). It is for parents and caregivers of children and youth up to the age of 24. The people who will answer your call are parents who have their own experience supporting their child through the mental health system. If you think people don’t “get-it”, they do. They can help you understand the services in the community that might benefit you and your child. They are there for support for you; a friendly ear when you need one. You can call them at 613-321-3211 or visit or email  Their toll free number is: 1-855-775-7005.


Parent Support Group

PLEO operates  parent support groups at Crossroads for families with children under 12.  Everyone is welcome. You do not need to be a client of Crossroads to attend these groups.  For more information call 613-321-3211, visit or email  Toll free:  1-855-775-7005.

Here are some links to websites that can provide you with additional information on children’s mental health issues and services: